Category: 01. Artificial Intelligence (AI)

The Last Stand of the Call-Centre Worker

AI is poised to eliminate customer-service agents. We’ll miss them when they’re gone.

For Microsoft and OpenAI, After a Year In The ‘Hype Cycle,’ The Copilot Corporate Spending Boom is Just Getting Started

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The Shape Of The New AI-Augmented Workplace To Come

AI: augmenting, accelerating, or agitating?

Generative AI in the pharmaceutical industry: Moving from hype to reality

Generative AI is expected to produce $60 billion to $110 billion in annual value across the pharmaceutical industry value chain.

AI Meets Culture: Harmony or a Work in Progress?

Imagine a world where artificial intelligence (AI) not only computes data but also navigates the complex tapestry of human cultures.

How Artificial Intelligence Can Power Clinical Development

Artificial intelligence is accelerating drug discovery. If clinical development fails to keep pace, the benefits to patients will be delayed.

Why AI-enabled Customer Service is Key to Scaling Telco Personalisation

Telcos increasingly rely on customized commercial marketing. But integrating those efforts with service-related outreach into a comprehensive next-best-experience engine is critical for growth.

A New AI-Generated Map of the World’s Trees and Renewable Energy Projects Could Help Fight Climate Change

A first-of-its-kind map of renewable energy projects and tree coverage around the world launched today, and it uses generative AI to essentially sharpen images taken ...

Mimicking the Brain with AI

At every moment of every day, our brains meticulously sculpt a wealth of sensory signals into meaningful representations of the world around us. Yet how ...

Microsoft Introduces New Data and AI Solutions to Help Healthcare

It enables such organisations to unlock insights and improve patient and clinician experiences.