The Last Stand of the Call-Centre Worker

AI is poised to eliminate customer-service agents. We’ll miss them when they’re gone.

Autonomous Driving’s Future: Convenient and Connected

By 2035, autonomous driving could create $300 billion to $400 billion in revenue. New research reveals what’s needed to win in the fast-changing passenger car ...

Transformation in Dealmaking

Unlocking the Power of DIGITAL Due Diligence with Intralinks.

For Microsoft and OpenAI, After a Year In The ‘Hype Cycle,’ The Copilot Corporate Spending Boom is Just Getting Started

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The Shape Of The New AI-Augmented Workplace To Come

AI: augmenting, accelerating, or agitating?

Generative AI in the pharmaceutical industry: Moving from hype to reality

Generative AI is expected to produce $60 billion to $110 billion in annual value across the pharmaceutical industry value chain.

Lighthouse Cases for Building Digital Transformations

Real-world examples of Digital and AI transformations and how leading companies succeed

Retail Re-imagined

The New Era for Customer Experience.

Empty Spaces and Hybrid Places

Five Big Shifts Shaping a New World for Corporate & Investment Banks

This report discusses the challenges and opportunities for corporate and investment banks (CIBs) in a changing world.